The Proven Leader in Telecom Expense Management

HCL Expense Management Services has been a leader in the Telecom Expense Management (TEM) industry for more than 20 years. HCL is the trusted TEM provider to Fortune 100 corporations, middle markets enterprises, telecom carriers and government entities. HCL has a proven record of helping our clients:

-Reduce telecom expenses

-Improve wireline and wireless inventory management

-Find billing errors and recover amounts overpaid to carriers

-Identify network cost savings opportunities

-Gain insight into their telecom expenses

-Benchmark carrier rates and negotiate better carrier contracts

HCL is able to achieve these results through a variety of service solutions that include fully managed outsource engagements, hosted services, historical and physical inventory audits, sourcing and benchmarking and call usage management. Each solution is tailored to each client's unique requirements and is often integrated with other HCL services.

Our TEM Leadership Credentials

-Proven domain expertise. HCL has provided TEM solutions since 1988

-Rick Valencia, our CEO, is one of the pioneers of the TEM industry

-Industry best project management approach to each client implementation. We manage the change process to ensure a smooth transition to our TEM Managed or Hosted Service

-HCL's global reach enhances our international resources.

-Automated telecom audits compare carrier invoices against tariff and contract rates

-Unique TEM Market SAS 70 Type II Audit that includes an audit of HCL's operations, IT development and network security to fully satisfy our clients' financial reporting requirements

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