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White Papers & Research Reports

Selecting a TEM Provider, 2006
To assure long-term success take your time to select the correct vendor. Your selection should be a committed industry leader, with deep domain expertise, who utilizes best practices to save your company money and prevent billing errors in the future.
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SAS 70 – An overview on SAS 70 certification and importance to evaluating TEM vendors, 2006
All US public companies must comply with the Sarbanes-Oxley Act (SOX) passed by Congress. The law was passed to address accounting scandals and protect investors from the internal manipulation of financial reporting in publicly traded companies.
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The Challenge in Total Telecom Cost Management, June 2006
The Aberdeen Group
To Unlock Savings and Control Spend, Mid-Market Enterprises Can Learn a Few Lessons from Leading Companies.
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Business Process Outsourcing versus Software, 2006
There are three primary factors that stand in the way of an organization’s ability to adapt to and facilitate change. The first is inflexibility in the “mental models” or habitual methods of their managers. The second is the real or perceived complexity of the organization and the third are the mismatches between current resources and future possibilities.
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Priming the Pump to Expand Value, Total Telecom Cost Management, 2005
The Aberdeen Group
In the current economic climate, business executives remain concerned with managing indirect costs to maintain profitability and reduce operational risk.
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State of The Telecommunications Industry – The Changing Landscape and Its Influence on the Procurement Process, 2005
The telecommunications landscape has been changing dramatically over the course of the past 15 years. With the emergence of new technologies and consolidation, the industry is constantly taking different turns.
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