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Recent Articles
CIO – Untangling Telecom
According to TEM vendor Control Point
Solutions, simple billing errors can take 60 to
120 days to resolve with carriers. Examples: A
special contract price is not applied to a service;
circuits or phone lines are taken out of service
but never removed from billing; and a company
is double-taxed on multistate services.
[ More ]
Business Week – Reduce Your Telecom Costs and say
Goodbye to “Stare and Compare”
Telecommunications expenses for a typical
enterprise average over three percent of its revenue.
According to Gartner, two to fourteen
percent of these charges are billed in error
resulting in $8.0 million a year in lost profits
for large firms and $1.8 million in lost profits
for mid-sized firms. Managing these expenses
is labor intensive, complex, costly, and typically
not a company’s core competency.
[ More ]
Business Management – Why TEM?
The telecommunications market has grown from traditional voice services to include complex data networks and wireless services. In parallel, the management and control of the related expenses are growing increasingly complex.
[ More ]
Business Management – TEM offering addresses evolving market demand
Control Point Solutions continues
its rapid growth with the signing of
three new contracts with Fortune
500 companies in the month of May.
[ More ]
Business Management – Untangling Telecoms
“The benefits of a proactive
approach to managing
telecommunication expenses are
significant” – Bob McMullan
The telecommunications market has grown from
traditional voice services to include complex data
networks and wireless services. In parallel, the
management and control of the related expenses are
growing increasingly complex. Telecommunications
expenses average 3.6 percent of a company’s revenue,
and the Fortune 500 spends US$58 billion on telecom
alone. Telecommunications now represents a top line
expense in the budget for enterprises and a strategic
area to be managed, controlled and to exact savings.
[ More ]
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