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Professional Services

Audit & Optimization
True TEM expertise is gained by years of experience and intimate knowledge of telecommunications billing systems and practices. Control Point Solutions has attracted some of the best talent with the most diverse knowledge and experience in the telecommunications industry. Our staff has completed over 800 audit projects and secured over $1.5 billion in refunds and certified cost savings for clients. Our audit program consists of the identification and recovery of billing errors through a rate and tariff review (LEC, LD, Wireless, Equipment, etc.) and physical inventories to secure refunds. Control Point Solutions’ optimization services focus on identifying the most advantageous available billing arrangements and the identification/deletion of unutilized services to maximize future savings. Our service is focused on the identification of future telecom savings opportunities for our clients. Optimization recommendations are developed within the framework of a client's existing telecom contracts and our specialists identify, document and implement cost saving proposals for clients.