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Telecom Expense Management
The break-up of AT&T and deregulation of telecommunications helped to launch a competitive telecom market in North America. Enterprises have had to adapt from dealing with one supplier to many (in some cases hundreds) of different suppliers and billing systems. Telecommunications has grown from traditional voice services (local, long distance, wireless) to data (internet, e-mail, frame relay, ATM, MPLS, wireless data, etc.) and the convergence of VoIP. With this growth, telecom expenses are now one of the top line item expenses for most enterprises.
Today enterprises rely on an extensive network of voice, data and wireless services to conduct business. The telecommunications service provider environment is complex and constantly changing with mergers, new vendors and changing services. Large enterprises face challenges managing this dynamic environment and multiple locations controlling this expense provides unique challenges.
Telecom Expense Management (TEM) is the business process required to order and procure telecom service; the process of payment of those services at the appropriate rates; and the expense and data analytics to manage and control ongoing telecom expense.
We offer a flexible, full suite of telecom expense management solutions. Click here for more details on our offerings.
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