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| We process Billions and resolve and save Millions | ||
Usage Accountability
Control Point Solutions’ hosted usage accountability service provides a fully scalable platform allowing a less expensive and more dependable alternative to call accounting software. By storing all call data on our servers and providing 24/7 access through an easy-to-use, robust suite of standard and customizable web reports, Control Point Solutions eliminates the need to purchase and maintain costly call accounting hardware onsite.
Via Control Point Solution’s exclusive “Control Center,” clients are afforded the ability to analyze traffic, improve productivity, reduce costs and gain control over their telecom expense management. Our usage accountability solution also provides secure, web-based access to a suite of interactive reports.
Reports can be provided for call detail records (CDR) and Internet protocol (IP) tracking. Visibility can be provided for both polled and non-polled activity. Control Point Solutions’ service provides managers with the information that they need to do their jobs more efficiently, as well as more effectively. Managers can view usage breakdowns by cost center, employee, site, or extension.
Control Point Solutions’ exclusive automated delivery of user-defined reports provides defined thresholds for cost and usage, trunk analysis, call center reports and exception reports. The service also enables a complete suite of fraud management tools and sets the pathway for optimizing network and usage expense.
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 Call us at (800) 933-5429, or email us. |
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