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Why Us? Control Point Solutions has over 400 full-time employees, each with unmatched domain expertise. Our knowledge base draws from nearly 20 years as an industry leader in telecom expense management. Experience and familiarity with billing formats, reports and recovery processes is crucial for timely expense management. Control Point Solutions has extensive experience dealing with carriers, a deep database of report history from its current client base and expertise providing answers for complicated telecommunications invoice issues. Our management team has extensive experience operating successful, multi-national companies and prides itself on its track record and a client list that includes a “who’s who” of the Fortune 500. Control Point Solutions renowned institutional ownership provides integrity, resources, investment and commitment to our industry. Headquartered in Rutherford, New Jersey, Control Point manages regional offices throughout the continental United States including California, Georgia, Illinois, Missouri, Texas and Virginia. Most enterprises receive large volumes of paper invoices and rely on inefficient, labor-intensive methods to process, validate, audit and approve billings which leads to late payment penalties and uncontrolled service disconnects. Control Point Solutions provides an end-to-end solution for clients. Through order and inventory to invoice processing, expense management and usage accountability, Control Point offers its clients all the answers to their voice, data and wireless billing needs. As a full service Business Process Outsourcer, Control Point Solutions works as a partner to analyze, identify and recover billing errors. More importantly, Control Point corrects the errors and prevents them from happening again. Our economies of scale include inherent expertise, proprietary processes and software, unique tools and reporting methods. Control Point’s one-of-a-kind Implementation Methodology assures integrity and security throughout the engagement, providing advisement, intelligence and support through every phase. Through a proven process, clients are guided by industry experts from contract signing to steady state. Transitioning is seamless, integrated and personal and our single point of contact account management assures service integrity. Control Point Solutions is a service-based, full business process outsourced, telecom expense management (BPO TEM) remedy for controlling telecommunications expenses. Unlike application-based solutions that address only a portion of the problem, Control Point offers an end-to-end managed service environment. Our experts are committed to bringing domain expertise, state-of-the-art tools and a proven process to the task of creating a permanent TEM solution. Utilizing a fully-automated “zero touch” process, Control Point provides its clients flexible, on-demand web reporting featuring over 50 unique reports and performance measuring tools. The Control Point Solutions system contains nearly 300 systematic audits and utilizes close to 200 digital invoice readers to digitize information and automate the invoice process. With over 70 Fortune 500 clients including two Fortune Five and a Top Three Integrator, Control Point Solutions has a proven history of successfully managing the TEM complexities of the world’s leading enterprises. The success of its track record with seamless integration and client satisfaction has established Control Point Solutions’ reputation as an industry leader with the confidence of its clients.
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